Refund and Return Policy

Merchandise
We guarantee your satisfaction on every product we sell. If you cancel your service, we will refund you for the paid but unused portion of the monitoring service if and when you return the product to our warehouse. There are no cancellation fees or contracts associated with our product or service.

How to Return
Simply email customer service at info@medalarmco.com or call our customer service center at 1-877-782-1234 for assistance. Our customer service department will cancel your service and will advise you to ship the product back to us:
MediPendant
200 West Church Road Suite B
King of Prussia, PA 19406.

For information or a written copy of the manufacturer’s warranty, please contact us at: warranty@medalarmco.com.